FAQs

  • Powered by IS Clinical and rooted in science, our customized medical-grade technology & products help maintain skin’s radiance and day-to-day health. When administered by one of our skin professionals, these exfoliating treatments help resurface the uppermost layer of the skin to reveal new, smoother and healthier skin underneath. They work by stimulating the production of collagen, helping to reduce the signs of photo-aging including fine lines and wrinkles, enlarged pores, blemishes and pigmentation irregularities (such as Melasma). We will work with you to determine a treatment plan customized to your skin needs, and will recommend a pre- and post-treatment regimen to help prime, protect and maintain the results of your treatment.

  • iS Clinical Fire & Ice Facial is safe and effective for most skin types and ages, and is ideal for those looking for a deep cleansing treatment that rejuvenates their complexion, while gently tackling fine lines and wrinkles for an improved, more youthful “glow”. This Facial has fast become a celebrity favourite, that instantly revitalizes the skin – the perfect pre-event pick-me-up or maintenance treatment, with little to no downtime. This treatment is generally not recommended for people with extremely sensitive skin, those experiencing skin barrier dysfunction such as eczema or psoriasis or for pregnant and breastfeeding women.

  • The treatment is very relaxing and mild, however, you may experience a mild tingling sensation or heat during the application of the resurfacing mask. We will make sure that you are comfortable at all times during the treatment and if you are experiencing any form of discomfort, simply mention it and it will be addressed right away.

  • You will receive a rich hydrating mask containing hyaluronic acid, aloe vera extracts, green tea, licorice, and rosemary extracts to leave your skin glowing. The skin will be further protected with a broad spectrum 50 SPF and clients can resume their normal activities. In the first 24 hours, clients should avoid direct sun exposure and during the following week, they should use a broad spectrum SPF (we recommend 30-50 SPF) and wide-brimmed hats to protect themselves from direct sunlight. 

  • The Fire and Ice treatment may be repeated at 4-week intervals for a series of 6 facials annually to help maintain skin's radiance and health or until the desired clinical effect is achieved. With each additional treatment, you should see incremental gains in the overall appearance of your skin's health. 

  • An alternative to microdermabrasion, dermaplaning is an advanced, gentle and safe form of exfoliation that utilizes precise, practiced strokes of a sterile butter blade to gently lift dull skin cells and fine vellus hair (aka peach fuzz) from the surface of your skin. A luxurious hydrating mask and brightening serum will be applied after the treatment leaving you with a smooth, radiant glow. Your skin professional provider will perform an analysis of your skin and determine if a dermaplane treatment is right for you.

  • Celluma LED Pro light therapy is a natural, non-invasive and Health Canada approved treatment for anti-again (wrinkle treatment), acne and musculoskeletal pain management. The device is also CE marked for Dermal Wound Healing in the European Union. The advanced technology uses a range of UV-free specific wavelengths to boost collagen production, promote microcirculation, decrease inflammation, treat existing acne by killing bacteria, as well as accelerate skin recovery. LED is a great add on to finish up any facial service.

  • A multi-layer skin rejuvenation treatment that penetrates the skin to deeply detoxify, hydrate, and promote collagen production. Gentle ultrasound waves lightly resurface the skin and promote nutrient absorption. The result is fresh, beautifully redefined healthy skin.

  • This innovative and safe treatment dubbed the “non-invasive facelift” introduces low-grade electrical currents to stimulate your facial muscles and simultaneously to repair and produce collagen while gently erasing signs of aging in the epidermis. 

  • A technique founded on the principles and practices of Traditional Chinese Medicine, this treatment works deep into the muscles and fascia of the face targeting facial pressure points to help support lymphatic drainage, improve blood circulation, relieve muscle tension, and provide a manual lift for the face revealing a more youthful sculpted appearance. 

  • We will arrive 25 minutes prior to your appointment to fluently set up in your relaxing atmosphere and for a complimentary consultation. To enhance the tranquillity of your ‘spa environment’, we ask that you turn off any mobile devices upon our arrival. We require an 8 x 10 foot and clean area for treatments. Pets are not permitted in the treatment room and we reserve the right to deny services if the treatment area is unsuitably hygienic.

  • Privacy Policy: At Skin Joy Spa, we are compliant with Canada’s Federal and Provincial privacy laws in accordance with Personal Information Protection Act (PIPA) and Personal Information Protection and Electronic Document Act (PIPEDA).

    Cancellation: All services are reserved specifically for you. To avoid a fee charge, we require a 24-hour advance notice to cancel or reschedule services. Groups of 3 or more people are subject to a 72-hour cancellation policy. A valid credit card is required to hold your reservation. Please note that your late arrival at your place of residence may result in reduced treatment time. Failure to provide adequate notice will result in a $150 late cancellation fee per treatment booked and these clients will be required to pay in full and in advance to re-book.

    Pricing and Payment: To maintain maximum standards of quality service, prices may change without prior notification. All major credit cards are accepted. All services are subject to a 5% GST.

    Please view our cancellation & terms policy pages for further information.

  • We are dedicated to making each visit with us an exceptional experience. Gratuities are not included in our prices. If you are pleased with the services provided, it is customary to give 15-20% to each spa specialist.